Privacy Policy

INFORMATION WE GATHER

The following information is gathered from our visitors to our website: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site or in related landing pages or promotional pages.

HOW WE USE THE INFORMATION WE GATHER

We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of Panache, an Aveda Salon, Spa, Store  and its designated agents. We make use of Google Analytics for site traffic reporting.

THE PEOPLE THAT ARE GIVEN ACCESS TO THIS INFORMATION

Your personal information is accessible only by Panache, an Aveda Salon, Spa, Store employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.

THE SECURITY MEASURES WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION

To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.

OUR USE OF COOKIES

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website. Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.

TERMS OF SERVICE FOR SALON TEXT MESSAGE MARKETING

1. INTRODUCTION
These Terms of Service (“Terms”) govern the use of text messaging services (“Service”) offered by Panache Salon (“Salon”) to its clients (“You”). By opting in to receive text messages from the Salon, you agree to be bound by these Terms.

2. OPT-IN & OPT-OUT
You agree to receive marketing text messages from the Salon by providing your mobile phone number and opting in through one of the following methods:

Signing up in-person, at the salon.
Providing your mobile phone number and agreeing to receive text messages during an appointment for appointment reminders, confirmations and marketing texts.

You can opt-out of receiving text messages at any time by replying “STOP” to any message you receive from the Salon. You may also opt-out by contacting the Salon directly at 904.461.9552 or Michelle@getpanache.com.

3. MESSAGE FREQUENCY AND CONTENT
The Salon may send you text messages with marketing content, including:

  • Promotions and special offers
  • Appointment reminders and confirmations
  • New service announcements
  • Salon news and updates

4. CONTACT US
If you have any questions about these Terms, please contact the Salon at 904.461.9552 or Michelle@getpanache.com.

5. SERVICE PROVIDERS 
We may contract with companies or persons to provide certain services including text marketing, credit card processing, scheduling software, shipping, data analysis and management, promotional services, etc. – collectively, Service Providers. We provide our Service Providers with the information needed for them to perform these services for our business.
We do not share your personal information with third parties for those third parties’ direct marketing purposes; we do not buy, sell, or share text messaging opt-in information.